Getting set up on the crypto exchanges that are a fiat gateway can be frustrating. It always feels like you have to do more through the exchanges than you have to do to get a new bank account.
It is digital money so scammers can have a field day with it so I get some of the precautions. It just really gets annoying sometimes though. I think it is only going to get worse out on the exchanges. Hopefully in the next 6 months.